The House Manager coordinates and implements the programs created for their assigned residential setting in accordance with established policies and procedures to further achieve the goals and mission of ICLS, LLC.  The completion of responsibilities will be performed personally by the House Manager or through collaboration between the House Manager and key team members with the support and guidance of the Director of Residential Services.


  • High school diploma or equivalent required.
  • Associate’s degree in psychology, communications, social work, or related field preferred

  • 2-4 years’ experience building relationships and working with individuals with developmental disabilities

  • Satisfactory criminal history check meeting Oregon Administrative Rules and company policy requirements

  • Certification in basic First Aid/CPR, Oregon Intervention System (OIS) or ability to obtain within the first 30 days of employment

  • Knowledge and experience with Oregon’s person centered ISP planning process

  • Current Class C Oregon drivers’ license and driving record acceptable to the agency’s insurance carrier


These specifications are general guidelines based on the minimum ordinarily considered essential to satisfactory performance in this position. Individual skills and abilities may result in some deviation from these guidelines.

  • Possess and demonstrate knowledge of Oregon’s 24-Hour Adult Residential Services Administrative Rules (OARs).

  • Have a strong commitment to the people supported by ICLS, LLC and our Mission & Values.

  • Commitment and dedication to learn and improve skills.

  • Ability in meeting deadlines and taking great pride in high quality of work.

  • Ability to develop and support functional teams with positive leadership and interactions.

  • Commitment for high expectations for themselves, people they supervise and co-workers.

  • Personal computer skills including word processing (preferably 40+ wpm).

  • Ability to effectively communicate both orally and in writing.

  • Ability to work independently and make mature ethical business decisions and address multiple priorities.

Essential Responsibilities:

  • Coordinate and guide the entire ISP process for each individual

  • Develop and maintain relations with individuals receiving services, families and guardians; implement individual support plans

  • Ensure the program environment is safe and comfortable for all individuals and staff; making timely modifications as necessary

  • Oversee program quality improvement program and initiatives to ensure company standards, licensing requirements and individual supported needs are being met

  • Ensure the mental and physical health of each individual is maintained and advocate for such as necessary

  • Input and process submitted Incident Reports (IRs) within established deadlines and administer corrective actions in a timely manner

  • Maintain all individuals’ medical, financial, legal, and program documents and records in accordance with established guidelines

  • Create and maintain proactive weekly staff schedules for no less than 2 weeks in advance

  • Coordinate and ensure adequate training opportunities for each employee working in the program to meet regulatory requirements

  • Maintain service delivery within budgetary guidelines set by the advisory committee and make recommendations as necessary

  • Other duties as assigned through the advisory committee and approved by the Director of Residential Services

  • The House Manager must be able to perform this job safely, without endangering the health or safety of him/herself or others

  • Creating employee schedules and ensuring that all shifts are covered according to the support needs of each individual/consumer.

    • Ensuring that employee (DSP) and management (AHM/HM) schedules are NOT creating overtime, unless approved in advanced by a Director.
    • Includes floor time when necessary to cover shifts adequately
  • Adhering to OSHA Requirements and attending Safety Committee Meetings

  • On-Call after-hours call-in rotations, including weekends

  • Anything else as determined by the Program Specialist, Directors, or Executive Director

Supervisory Responsibilities:

  • Provide leadership including leading a team of Direct Support Professionals; implementation of company employee practices; recommend and assist with recruitment, supervision and training

  • Prepare disciplinary action and develop plans for performance improvement for employees as needed with the support and guidance of the Director of Residential Services


  • The House Manager position requires a commitment to 40+ hours per week Monday through Friday as determined by supervisor

  • Must be available to cover other Residential Settings during on-call weekend rotations

  • Participate in fundraising, marketing, and special events for the benefit of the organization

  • Must be willing to serve on the organization’s advisory committee


  • This is an hourly position as of January 01, 2016. Rate is dependent on experience and qualifications

Download, Complete and Email:

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